2025 Winter Ottawa Jazz Festival FAQ

All tickets and passes are final sale and non-refundable or exchangeable

Full Festival Passes (Physical only)

Includes first come, first seated guaranteed access each and every day of the festival to all downtown concerts (Thursday, Friday and Saturday)
Passes are transferable, day to day
Physical full festival passes must be picked up at the on-site box office at Arts Court January 30th, 31st or February 1st
The on-site box office will open daily (Jan 30, 31 and Feb 1st) at 11:00am and close 15 minutes after the last show of the day begins

Single Day Passes (Digital only) – Includes first come, first seated admission to each show daily Friday and Saturday (No day passes available for Thursday)
Single tickets (Digital only) – Includes first come, first seated access to a show of your choice

ODD Box
2 Daly Avenue - 2nd floor - Elevator A
Ottawa, ON K1N 6E2

Club Saw
67 Nicholas St
Ottawa, ON K1N 7B9

Arts Court Theatre
2 Daly Ave
Ottawa, ON K1N 6E2

Alma Duncan Salon
Ottawa Art Gallery
50 Mackenzie King Bridge, Ottawa, Ontario, K1N 0C5

Children

Children are welcomed at all Winter Jazz shows (accompanied by an adult) but must have a ticket for entry to each show

Food and beverages

Outside Alcohol is NOT permitted at ANY Ottawa Jazz Festival event
There will be an on-site cashless bar at most of our shows where drinks and light snacks will be available for purchase
Food and drink are NOT permitted in venues (aside from water in re-sealable bottles)

Parking

There is ample parking available across the street from our venues at the Rideau Centre

Animals

Accessibility

Please reach out to us with any specific accessibility requests and we will do our best to accommodate

If you have any other questions, please don’t hesitate to contact us:
Email: contact@ottawajazzfestival.com
Website: www.ottawajazzfestival.com
Phone: 613-241-2633

Enjoy the festivals!